International Booking Internship (Customer Service)

Intern / Student, Full-time · Barcelona

# What you'll do
  • You will provide assistance to the Booking Manager in receiving, sending, managing and confirming our clients' requests for temporary accommodation from start to finish through our platform.

  • You will assist the Suppliers Department in the search and negotiation of suppliers in new destinations. 

  • You will train new or existing clients in the use and update of Apartool's Management Platform. 

  • You will be in contact with temporary accommodation suppliers worldwide to offer Apartool's value proposition.

  • You will assist the Booking Manager in preparing tailor-made quotations on our platform based on the optimization of apartment allocation.

  • You will be the visible face of Apartool and the connection between clients and our network of suppliers with the Apartool Homes seal. 

  • You will update the apartment portfolio information of the different suppliers on the platform.

# How we imagine you
  • You are based in Barcelona.

  • You are available for at least 6 months.

  • A high level of both verbal and written communication skills.

  • Ability to manage and prioritize time to multi-task and to determine the urgency of each assignment. 

  • Native/Advanced level of written and spoken English. Any other languages such as Spanish, Portuguese, German, Arabic, Italian or French will be an asset for our expansion plans.

  • You are currently or you have been enrolled in a Degree in Tourism, Revenue Management, Public Relations, Marketing and Communication or Business Administration and Management.

  • Proactiveness and initiative, goal-orientation, management and organizational skills, open-mindedness, resilience, change management capacity, empathy and energy are your day-to-day soft skills.

  • Adaptation to an environment of constant transformation and digitization.

# Why Apartool?
  • A diverse, inclusive, and fun international environment

  • The opportunity to join a company at the beginning of its growth cycle, building a high-impact business from the ground up by bringing convenience to corporate housing

  • Culture of freedom, responsibility, and constructive feedback

  • An entrepreneurial environment that encourages innovation

  • Open and regular communication about our direction and progress.

  • Paid internship

  • Free language classes twice a week

  • Free coffee & tea every day at any time and beers on Fridays

  • After-work gatherings every month and other cool company event

  • A lovely office in the center of Barcelona with an amazing terrace

  • Flexible work environment & flexible schedule

  • Half-day Fridays

At Apartool, we’re committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We strive to be a more equal opportunity workplace.

About us
We are the temporary accommodation management platform for companies that relocate their employees. We simplify temporary corporate accommodation: we make corporate Travel and Mobility Managers’ life easier and help people feel at home wherever they need to travel for work. We want to be the leading platform in Europe and the Middle East. We believe that housing should not limit how, where and when business is done: our mission is to create a global corporate accommodation solution that is indispensable to big companies and desired by relocated employees. 

We aim to set new standards in temporary accommodation, comfort and convenience for corporate agencies, relocated personnel and business travelers: no matter the destination or the continent they travel to, our Apartool Homes will always offer the same booking process, through the same unique technology, with the same services and the same payment and cancellation policies. It’s as simple as that.

That’s why we have created a new, modern mode of housing, making it easy to live well, reliably, safely, comfortably and even stylishly, anywhere, anytime.

Join the Apartool team!
At Apartool, our team is what makes us different. Each one of us contributes every day to make this project grow together. Our work is to keep moving forward and to help each other to meet all the goals and challenges that we face everyday as well as to keep the good environment that defines us. 

We are looking for a candidate who wants to grow and learn with us, and who is prepared for a constantly changing environment. Your know-how and your ideas are important to us. Do you want to simplify Temporary Corporate Housing with us?
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